Sunday, April 3, 2011
Appliance repair industry, the problem of so many who "fix" the industry.
<p> ● chaos of so many who "repair" service industry? .</ P> <p> anonymity, said the home appliance business. ."Price war intensified in recent years, home appliances, and maintenance services almost no profit to speak of, at present, there are more than Jiucheng appliance maintenance services companies will be outsourced to maintenance companies on the market to reduce operating costs. ."It is understood, a maintenance network, often by several appliance brand licensing. .Even a small number of strong brands, but in Beijing, but only 2-3 true self after-sales point. .Perhaps it is this maintenance outsourcing mode, making household appliances Repairs appeared above Guaixiang. .</ P> <P> <P> <p> these Guaixiang appliance stores are also a headache for some. .Now more and more appliance stores have been irresponsible of the negative impact of after-sales maintenance, repair nowhere to turn when many consumers, have come to the store to find the repair. .It is understood that manufacturers of home appliances has been responsible for the sale, but consumers in the aftermarket manufacturers are not satisfactorily resolved, it will turn around to find the sales of businesses. .</ P> <p> In fact, a manufacturing enterprise, consumers recognize the brand, regardless of the industry chain link or your own business is outsourced, companies are not absolved of responsibility. .Appliance repair service outsourcing, the company's own management system is difficult to extend to the business process outsourcing provider in that although different appliance brands are known through strict monitoring to protect their own brand image, but in fact weaken the outsourcing business does business .monitoring, increasing the possibility of relocation of corporate responsibility, which seriously affect the home appliances business's brand image. .</ P> <p> bad need for electrical maintenance personnel to repair, the market turmoil, who actually "fix" it? .</ P> <p> first major brand must have their own maintenance, so if outsourced, but also to strict management. .Service is valued by consumers, and if services fail, no matter how well the brand do not be recognized by consumers. .Secondly, all over the "home maintenance and management methods" requirement, the provisions of the relevant departments do not let this become a dead letter, be sure to strict supervision of the local repair shop, for the failure of the repair shop must be ordered closed, to avoid more .Consumer interests are violated. .Once again, our "three guarantees" there are inadequacies in regulations, but also hope the relevant departments for its refinement, avoid some of the businesses of its loopholes, so that consumer complaints to redress. .Finally, consumers have to polish his eyes, choose a regular maintenance company, and leave notes for future rights-related evidence-based. .</ P> <p> Related Links </ p> <p> in an appliance repair service consumers should pay attention to: </ p> <p> one, maintenance services should be prominently in-store price tag hanging bar public ( .card), above, shall be indicated the following: 1. product categories, specifications. .2. Fees and criteria: ① inspection fees; ② repair (minor repairs, repair, overhaul); ③ site service fee (× × km or less, × × × × km km to, × × .; km); ④ transportation costs (× × km or less, × × km); ⑤ feed materials fee (name, province name origin 〔standard domestic and import〕 standard country names, specifications, price units, retail prices .etc.). .</ P> <p> II service personnel door service, the user should first take the initiative to produce and repair services at its premises clearly the price the same as the price list or price guide. .</ P> <p> Third, the maintenance service department should be attached to the user issue a legal settlement of the invoice list. .Settlement list shall truthfully fill in inspection fees, repairs and materials costs, spare parts and maintenance of the exchange name, quantity, price; marked site service fee. .</ P>.
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