Panasonic Recall Hotline can not dial the recall policy is a serious lack of home appliances.

<p> parts due to problems with some refrigerators, Matsushita Electric (China) Co., Ltd. has more than 360,000 units nationwide recall Panasonic refrigerator. .But on Aug. 8, when a reporter tracked on the matter only to find, Matsushita Electric announced the recall hotline is basically two can not get through. .</ P> <P> <P> <p> "I'm sorry, the operator is busy, please call Panasonic refrigerator service line later. ."Yesterday, when reporters call Panasonic to provide the two recall hotline 8008036118 and 4006560095, the resulting answer has always been like this. .However, in earlier, Matsushita said it would recall the product within the scope of free maintenance, and the way services over the door inspections and replacement parts free of charge. .</ P> <p> "This may appear to some extent, a lack of domestic appliance recall policy. ."The industry said, from a realistic situation, the failure of consumers to buy products is still difficult to get proper after-sale protection. .</ P> <p> In fact, more than that, the State Administration of Quality Supervision has released its second batch of product quality supervision and inspection results, the sample of Tianjin, Shanghai, Jiangsu and other 12 provinces, municipalities 90 companies .production of 73 refrigerator freezer products and 19 kinds of products, related departments have 8 products that do not meet the relevant standards. .However, the exposure of these substandard products, and do not see a corresponding recall measure. .</ P> <p> this, the home appliance industry, industry analysts pointed out that the current appliances more difficult because of the recall, the recall have not done enough to promote the service, appliance stores can not afford to inform consumers and is responsible for repairs. .</ P> <p> "under the" Product Quality Law "the relevant provisions, under normal circumstances, there are quality defects in products, product performance and impact in normal use, the seller should bear the repair, replacement or return responsibility. .However, if the process of production or sales of fraud, according to the "Consumer Protection Law," bear the responsibility of Double Indemnity. ."Yesterday, the Shanghai Business Law Firm Wudong on" International Finance "told reporters. .</ P> <p> In addition, Wu Dong said that according to July 1 this year, implementation of the "Tort Liability Act," the relevant provisions of the product into circulation and found defective, producers, sellers should take timely warning, the response .Back to other remedial measures. .Did not take timely remedial measures or remedial measures ineffective and causes damage, shall bear tort liability. ."This means that replacement parts can recall, it can be back, replacement, but only are able to effectively resolve quality related issues. ."(Source: People's Daily Online - International Finance News) </ p>.