Friday, March 18, 2011
Acute rejection of foreign home appliance sale "burden" of the province of 20 million outsourcing.
<p> foreign investment with its top quality appliance brands than domestic brands worth nothing wrong, but as a product matching the quality of service commensurate with their level but difficult. .Press survey found that consumers, regardless of whether we can solve the electrical fault, foreign brands of home appliances home generally levied after-sales service and maintenance fees; foreign brands in the form of multi-service outsourcing solution to after-sale problems, resulting in high maintenance costs, the costs passed on to all the risk .consumers. .</ P> <P> <P> <p align="center"> </ p> <p align="center"> profile picture </ p> <p> door fee charge almost trip Regulation </ p> < .p> Consumer Anke reflected its failure to buy the Sony TV, corporate advisory service to the designated maintenance, the maintenance staff said, because more than one year warranty, home repair need to pay if the home costs more than 130 yuan, and the maintenance .costs resulting from failures again separately. .Ms Ho believes that replacement parts and other costs borne by consumers is more reasonable, but the service is the manufacturers to provide consumers with the obligation, to buy the product fails and needs repair but charge extra fees come to terms a bit like Overlord. .</ P> <p> reporters call AO Smith, Samsung, Changhong and other appliance brands maintenance of telephone found that one year after purchase, the amount of foreign brands generally charge fees ranging from home maintenance. .In some complaints forum, many users for the site fees, maintenance charges are too high appeal. .Hitachi TV users to buy a reflection of problems with his family after the TV screen applications for maintenance, after-sales staff were not asked for a site inspection on-site costs 80 yuan, 500 yuan repairs. .</ P> <p> with higher income urban residents, a number of foreign brands into the homes of ordinary people. .However, the high threshold aftermarket products to consumers quite a lot of criticism on foreign brands. .</ P> <p> service outsourcing and other factors lead to high fees </ p> <p> responsible person from the Sony press officer that the sale of the company in the country to take with the maintenance of the main mode of domestic service companies, it considers .the product of more than warranty costs charged home fees in line with national standards, which is after-sales maintenance costs by the decision. .</ P> <p> charge for foreign brands, the relatively high maintenance costs, the Chinese electricity (600,795, stock it) 陆刃波 sub Chamber of Commerce Deputy Secretary-General, at present the majority of foreign home appliance enterprises to take the form of outsourcing, together with .on foreign products in the domestic market is relatively small, because of higher prices of existing products, resulting in high maintenance costs. .</ P> <p> who declined to be named said that outsourcing can help companies to reduce investment. .It is understood that outsourcing a service department than the self can save at least 20 million, if extended to the national market, passing the cost savings outsourcing is not a small figure. .</ P> <p> different with foreign brands, domestic brands with price advantage, to win in the home appliance market in volume, the corresponding cost of services to small, can take the self service system. .Thus, most domestic appliances brand in the after-sales service costs less pressure. .However, the industry believes that self-built business service sector in order to meet the needs of consumers all over is not realistic, in this case, outsourcing is inevitable, therefore, the service costs will increase. .</ P> <p> service "fault" has been questioned </ p> <p> "businesses should have the brand long-term development strategy, maintenance and other costs of risk can not be fully passed on to consumers. ."陆刃波 emphasized in recent years, higher annual maintenance costs of appliances, and even down the cost of repairs close several times the price of new electrical appliances. .</ P> <p> optimistic about the domestic market, foreign brands in recent years the consumption potential of R & D center will continue to shift to domestic and reduce development and production costs. .However, localization in the production of foreign brands at the same time, localized service areas should also be followed in class products continue to overweight the Chinese market, but also it should be close in the foreign service "bundling" to the country to .. .</ P>.
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