AQSIQ: household appliances at the end of the recall system will strive to introduce.

<p> Tin car recalls events and Hewlett-Packard computer screen, aroused the attention of the recall system, in the car, children's toys, food recall system after the introduction of household appliances in the recall system will be ready to come. .</ P> <P> <P> <p> State Administration of Quality Supervision and Regulation Department Director Liu Zhaobin In an interview with "Business News" interview with reporters, said the recall system on household appliances, introduced by the end of this year is expected. .</ P> <p> According to reports, the current draft has been prepared appliance recall system. .Which provides, in the PRC production and sales of consumer electrical and electronic products, due to the design, production, direction and other reasons and in a batch, model or type of electrical and electronic products in common, with identity .to endanger human health and personal and property safety of the unreasonable risk of confirmed defective electrical and electronic products, producers should immediately stop production, sale, voluntary recall of defective products to the local quality supervision department of the provincial report .. .Accordance with the procedure and requirements of defective electrical and electronic products, organized by the manufacturer or by other operators to supplement or amend the consumer with instructions, return, replacement, repair, etc.. .</ P> <p> "If confirmed defects in electrical and electronic products, producers should take the initiative but declined to take the initiative to recall the recall, or the producers intentionally concealed defects caused by faulty electrical and electronic products to expand or re-occurrence of harm, the State .AQSIQ ordered the recall should be issued to producers notice or notices, and notify the local provincial quality supervision departments, law to take appropriate measures. ."Said Liu Zhaobin so. .</ P> <p> appliance recall imperative </ p> <p> First Financial Daily: household products on the recall system introduced background? </ P> <p> Liu Zhaobin: call .back to the system benefits the country, the safety of consumer protection measures is essential. .October 1, 2004 the defective auto recall system, from the introduction of this system until last year, a total of more than 320 million cars recalled, recall of 211, involving 253 cars. .Defects in more than 300 million cars cause if you do not recall the number of casualties, property loss, and social security risks? </ P> <p> recent years, the General Administration of Quality Supervision, Inspection and management in the recall recall .The legislation gradually deepened, and gradually explore, have also issued a recall of the way children's toys, food recall approach. .Meanwhile, the ministries have introduced some recall provisions; "Food Safety Law," "the State Council on strengthening the special requirements of food safety" and other laws and regulations are made on the relevant provisions of the recall, which suggest that the recall of state .Improvement in the legal system increasingly. .</ P> <p> However, the relevant legislation in China started late, and regulations are not perfect, the experience less than, the coverage is not comprehensive, authoritative enough. .At present, the "defective product recall management regulations" are working to advance the process, but there are certain procedures legislation, the cycle is relatively longer, rules and regulations relatively quickly, and therefore, the State Council leaders have instructed us, some legislation from the .regulations began to explore, and then rose to the Ordinance. .</ P> <p> present, because all aspects of society more and more attention to security, to protect consumers recall the legitimate rights and interests of such a system, more and more attention. .Especially in recent years have occurred since the recall of Toyota, "3.15" exposure of HP notebook computers recall, the public become more aware of the recall system to recall the voice getting stronger, we have total quality control .Board to meet this need, from a legislative point of view, from a consumer's security needs, to further expand or deepen the recall management laws and regulations, the legislative process, would also like to recall the legislature to speed up the development of household appliances. .</ P> <p> appliance recall the controversy </ p> <p> Daily: appliances recall system, in which the development process there are still controversial? Property is also in the recall area? </ P> < .p> Liu Zhaobin: Just outside of the system is currently a draft, not yet mature. .</ P> <p> range of topics is a difficult legislation which, in the end is called is called consumer electronics appliances or electronics, this is different. .Therefore, in legislation, the first problem we encountered is the range, I personally tend to use household appliances. .Because legislation to make people understand that to pop. .</ P> <p> now there are two directions for this are not final; one is the consumer electrical and electronic products; one household products, including computer classes are also considered household electrical and electronic products. .With consumer electronic appliances have to explain the definition, it is more complicated to discuss. .</ P> <p>, of course, from the standard, by definition, household appliances is also very complex, its scope is very broad, and some household appliances is not used in the family, such as displays, probes and some .used in public places, such as enterprise and metro, and that it be regarded as household appliances? I think it is mainly used to see these products in the family, or categories of consumption, and production are different classes of electrical appliances. .</ P> <p> In addition, in the development process, we also encountered a problem, in addition to safety and health issues as a recall, the property enumerated, to do? Property is also very important, but property of the calculation .together, the implementation of more complex and is still in dispute. .</ P> <p> defective product definition, in accordance with the Product Quality Law is a personal safety and property safety, but in the drafting of regulations to the State Department, the core or to address security, property security can be resolved by other laws and regulations. .Example, this year on the Tort Liability Act, there are some property issues, but we are in the development of the core provisions of the appliances still have to consider the health and safety, property, discuss problems in the future. .Our future discussion of this regulation may be the Internet, to the community for advice. .This is the starting point from the legislative, safety and property safety in the end how mercy, but also understanding. .</ P> <p> recall followed the development of standards and the scope of the recall, to have product catalogs, this is more clear, such as refrigerators, computers, TV sets. .</ P> <p> In addition, the directory should be recalled batches, the so-called step by step in batches, such as auto recall, October 1, 2004 implemented. .The first car was included in the recall of the family car mainly divided into six categories of products, there are six standards, and then gradually expand. .Home appliances small to large, from several categories of products to more products, and finally to full coverage. .</ P> <p> recall system support system </ p> <p> Daily: How do you think sound the recall system for defective products? </ P> <p> Liu Zhaobin: For the recall system, we have to .have a knowledge and understanding of the process, business and government must have a preparation process, including information systems, expert systems, testing systems, these systems must be established to ensure that there are problems to recall. .</ P> <p> recall of defective products must be backed by four major systems. .The first is the information system. .Recall of information systems refers to sources of information, a report complaints of consumers, then one is the health care system, and the hospital reached some agreements, the establishment of injury statistical report, the third report of the enterprise initiative, the enterprise should have .responsibility for the product incidents, regardless of personal safety or property should be reported to the Government. .Consumer, medical, corporate, and public opinion media and the public, and the other is the administrative organ for supervision, inspection and enforcement process found a universal problem. .With these information sources, to create a computer processing system, to do analysis, judgments and information processing, to have such talent, technology and software, information system is a big project. .Also, a product traceability system, whether in cars or electrical products to clearly recall the time where to bring it back. .Although sales have sold records, but the flow of fast, on the product and sales information on the network must have a feedback system can recall after recall order issued. .</ P> <p> The second system is the expert system. .Product recall is a need to do assessments, such as risk assessment, safety assessment, these assessments by experts. .Establish an expert system, the decision by a committee of experts to discuss where the risk of products, which should not recall, scope, help the government make decisions, provide advice and provide services. .</ P> <p> third system is to create products testing organization. .Defective had to use the most perfect test instruments, indicators and data, some major car crash test testing center, destruction test, the engine brake test, the need for specialized inspection systems and institutions, while ensuring the impartiality of institutions .is best done by a third party, so that it can credibility. .</ P> <p> fourth recall of administrative or program management system. .Who is in charge, who received the information processing, experts who convened the meeting in what way, how to determine what kind of program, the key there is a system and mechanism, we must recall the recall, but also recall .post-processing is also very important to recall to repair some things can change, some things such as milk powder should be destroyed after the recall. .A post-processing requirements, and to have supervision, to perform in place, strict law enforcement, such as compliance with laws and regulations that can not also strengthen supervision and law enforcement, we should have a system. .</ P> <p> Therefore, these four systems do a good job I think is a necessary condition for the recall, there is need to finance capital investment, staff input, the establishment of specific institutions, administrative agencies, technical institutions, business .units include the participation of all sectors of society, including media attention and support, understanding and advocacy, in order to recall the healthy and orderly, the system can effectively play the role. .</ P> <p> recall is different from the "three guarantees" </ p> <p> Daily: recall and consumer behavior on the market, what kind of meaning? </ P> <p> Liu Zhaobin: call .management is back in the market economy, through the identification of defective products, and other aspects of safety and health to strengthen management, through the defective product to take to recover, repair, replacement, return, protect the lawful rights and interests of consumers, protection of .consumer safety, protect public safety. .</ P> <p> in the recall process, the Government should play a role, although in the case of the recall, the United States, Japan, the vast majority of recalls are independent businesses or call voluntary recall of the recall, .But the voluntary recall of the process has social surveys, government surveys such content, most of the companies we see are the voluntary recall, only a handful of the government and mandatory recall order, but even so, the Government recalled .management process, should not be vacant, the only way to ensure the effective implementation of the system, or entirely by the voluntary act independently of an enterprise may find it difficult to ensure the legitimate interests of consumers results. .</ P> <p> present, recall the behavior of more than 90% or 95% of the voluntary recall of the enterprise, the government ordered the recall of more than mandatory, it is from now on countries and the actual situation of our country to recall .look. .</ P> <p> recall system and the general "three guarantees", the product returned is different repair. ."Three" is the enterprise's commitment to consumers, but also in accordance with the Product Quality Law, a statutory obligation to the enterprise, but "three" is often the case, individual issues, such as a TV has problems, ."three guarantees" within the time limit, you can go in accordance with the company's commitment to repair returned, but recall that a government should be established on a measure of relief to consumers, and some call it "post-market management," .Its core is built around safety, consumer health and safety of life as a starting point, is mainly a general recall, or batch quantities of product recall be called out of the question, "three" may not involve .security, but recall is not, it must be related to security, the other it is a universal, is the product batch, batch behavior. .</ P> <p> Also, design and manufacture of the recall process may be due to unreasonable risk, that do not meet mandatory state standards, called the defective product. .If enterprises do not take the initiative to recall, the government can force ordered to recall, to play a supervisory role. .However appliances of the "Three Guarantees", the Government can release some of the policies, but may still belong to a civil act, belonging to individual consumers and individual firms contradiction between the quality of the dispute. .</ P> <p> </ p>.