Saturday, January 1, 2011
Why Chinese appliance is difficult to recall system? .Three reasons.
<p> last couple of years experience of too many appliances were recalled after the incident, China has begun to incorporate them into the legal system. .July 2, the State Council Legislative Affairs Office announced on its website, "household product recall regulations," the draft. .Why is difficult to recall system of household appliances? .Journalists to investigate three main reasons. .</ P> <P> <P> <p> - Situation One: Enterprise ashamed to speak the "recall" </ p> <p> Although China's household electrical appliance recall regulations currently in comments stage, but .China has had too many cases of appliance recalls, in particular, increased significantly last year or two such incidents. .But reporters noted that emerged in the previous recall, there is a common phenomenon is the enterprises in the Chinese market when they try to avoid recall and reference to "recall" the word, but with the "free maintenance" ."free upgrade", "free testing" and other words instead. .Insiders pointed out that manufacturers move apparently to protect their brand image, but also from the side shows the lack of mandatory household electrical appliances in China to recall the embarrassment - the same problem in other countries is recalled, but changes in China .become like a factory for the consumer's obligation to provide additional services. .</ P> <p> to June 30 this year, Sony launched a recall of notebook computer, for example, Sony's official site describes it as "free software upgrade service plan" on the "recall" is .mentioned. .In fact, in January this year, sales of these VAIO notebooks VPCF11 series and Series 22 models VPCCW2 notebook design problems with temperature control led to overheating, so that body shell deformation, global issues will be 535,000 units were recalled notebook repair. .In addition, in February of this year, South Korea appears to have locked young children died in the incident within the LG washing machine, for the 672 units sold in China, similar washing machines, LG is also a Chinese company to "free home inspection guide and door locks, replacement services" .replaced the "recall." .</ P> <p> - Situation II: consideration of cost, the enterprise is willing to Settle </ p> <p> in many countries, once the manufacturer of a product there is a higher control potential hazards should take the initiative and recall has been discontinued .products sold, but because our country has been the lack of this system, some companies are clearly aware defect in a product does not take the initiative to undertake the obligations, preferring to wait until after the accident and the victims "compounding." .Early last year, who lives in Changping District of Beijing for a harmonious home Lee encountered such a situation. .She used to cook at home Vantage encounter card accident cover glass on the hood blew glass hoods all blown up, Lee hands were scratched. .Ms. Lee contact Vantage company, the other is recognized hood blew, and very simply to promise replacement of another new machine. .However, the customer service attitude of the head of a surprise, he said the company had also appeared this hood blew several times the same event, the Company believes that the range hood with glass blew rate there is 3 ‰ ."normal." .Online access to the news reporter found, Vantage other parts of the service personnel after the accident also admitted "3 ‰ blew rate" argument. .Manufacturers have said, and large-scale product recalls, compared with the accident of individual users in fact lower the cost of compounding, and the negative impact of not so big, so not a mandatory requirement in the state of the circumstances under which they would prefer the latter. .But in fact, that cover the irresponsible behavior of the actual security risk is to every consumer into a dangerous edge. .</ P> <p> - Situation Three: foreign brands, "partiality" </ p> <p> reporters in an interview that, after several electronic products for the recall, consumers can not accept some of the most .foreign brands in the recall measure on Chinese consumers and foreign consumers differentiation requirements. .This "partiality" to make consumers even more than discontent product defect itself. .Samsung announced the end of the refrigerator recall of six models in China, 32,000 sets of potentially explosive door refrigerator, this is the first known case of large household appliances recall. .But the formal announcement of the recall of more than three weeks in Europe, America and Japan, announced ten days late, full time, during which China Samsung in China in terms of whether the recall has been no clear statement and, ultimately, a strong Chinese consumers and the media .urging China to give Chinese consumers, Samsung decided to the same treatment. .</ P>.
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